Here for health, here to help
When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you’ve got a support team you can chat with.
Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.
Digital tools and online resources
UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.
Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:
- Understand your benefits
- Make more informed health care decisions
- Access the care that fits your needs
Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.
Advocate4Me services should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. Advocate services are not an insurance program and may be discontinued at any time.
Naviguard® helps resolve unexpected, excessive out-of-network medical bills by managing all of the details and interactions with providers. Our service is available at no additional cost to members in Naviguard participating plans through their UnitedHealthcare plan benefits.
To get started, call the number of the back of your health plan ID card or visit naviguard.com.
With myuhc.com®, you’ve got your own personalized health hub built to help you manage your health plan 24/7. With myuhc.com, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.
- Search for a network doctor
- Find and estimate the cost of care
- View claims details
- Check your plan balances
All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.
With the UnitedHealthcare app®, you get your health info, wherever you go. When your health plan’s right at your fingertips, you can manage your benefits anytime, anywhere.
Download the UnitedHealthcare app to:
- Find nearby care options in your network
- See your claim details and view progress toward your deductible
- View and share your digital health plan ID card
- Video chat with a doctor 24/7
Data rates may apply
The UnitedHealthcare® app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC.
All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.
When you need medical attention, knowing where to go for health care can help you save time — and help assure you’ll get the care you need. You may choose care from your primary care provider (PCP), a virtual visit (or telehealth), urgent care or emergency room, depending on your situation.
Click here to learn about care options and costs.
So what happens next? Learn how to get started using your benefits and taking charge of your health, from tools to help you choose a doctor and manage costs, to knowing where to find care – all in one spot.
If you are new to UnitedHealthcare and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care – for a limited time – as we help you make the change to a network provider.
To see if you qualify and to obtain a Transition of Care form, speak with your benefit manager. Be sure to advise them of your state of residence so that you are given the proper form.